Shipping policy

UK Mainland Delivery

  • Shipping costs and estimated delivery times are calculated and displayed at checkout.

  • Some products may include free standard UK mainland shipping. Where applicable, this will be clearly shown at checkout.

  • Additional charges may apply for certain parts of Scotland, Northern Ireland, and other non-mainland UK locations.

  • Expedited shipping may be available for certain products. If available, the option will be displayed at checkout.

Steering Wheels (Custom Orders)

  • Production and shipping times for custom steering wheels are not displayed at checkout.

  • Customers may request an estimated timeframe before or after purchase by contacting us via live chat or by email at info@cardynamics.co.uk.

  • As steering wheels are custom-made, production and delivery times may vary.

International Delivery

  • For overseas customers, shipping is charged at cost.

  • Shipping costs and delivery times are calculated and displayed at checkout.

  • Unless explicitly stated otherwise, international shipping does not include Duties, Taxes, or Customs clearance (DDP). Any such charges are the responsibility of the recipient and are set by the destination country’s customs authorities.

Courier Deliveries (DHL)

  • When selecting DHL as your courier:

    • DHL will attempt to deliver your parcel twice if the recipient is unavailable.

    • If both attempts are unsuccessful, the parcel will be held at the nearest DHL depot.

    • A re-delivery fee may be charged to the recipient if a further delivery attempt is requested beyond the second attempt.

Tracking & Dispatch

  • Once your order has been dispatched, you will receive a confirmation email containing your tracking number.

  • Tracking details can also be requested directly from us at info@cardynamics.co.uk.

Delays & Responsibility

  • If your delivery is delayed, we will notify you as soon as possible and provide a revised estimated delivery date.

  • We are not responsible for non-delivery, late delivery, or unchecked deliveries caused by circumstances beyond our reasonable control.

Damaged or Missing Goods

  • Any claims for goods damaged in transit must be reported to us within 3 days of receipt.

  • Please contact us at info@cardynamics.co.uk with your order number and, where possible, supporting photos.

Legal Notice

  • For UK consumers: this does not affect your statutory rights.